Cancellation policy

Extreme weather conditions such as wind gusts exceeding 35 km/hr, electrical storms or extreme rains 100 return.

Refund policy for customer cancellation Cancellations before 10 days of the service, retention of 25 of the value of the service Cancellation within 5 days before the service, retention of 50 of the value of the service (Cancellation 24 hours before the service or non-presentation of passengers will be responsible for
100 of the value of our rate.

CONSIDERATIONS:
 
Participants

The activity requires that its passengers do not present physical and mental conditions that could limit the ability to concentrate, react or move. The activity cannot be carried out in case of pregnancy. Nor in obese person (weight greater than 110 kg.).

Participants must complete and sign the registration form and acceptance of conditions, stating that they are aware of the risks associated with an adventure sport activity (horseback riding).

Weather conditions
The activity may be suspended due to excessive rain, snow, strong winds or obvious risk of forest fire or electrical storm.

Clothing and essentials
Comfortable clothing, long pants, coat, windbreaker or parka and coat depending on the season Sunscreen in summer Closed shoes